Frequently Ask
Questions
General
HEVEA Mining is a professional infrastructure dedicated to hosting and technically operating Bitcoin mining machines. The activity consists of providing an industrial environment that allows machines to operate continuously, with stable energy supply, appropriate cooling, and controlled operational processes. The objective is to simplify access to mining by taking charge of all the technical complexity related to infrastructure management.
No. HEVEA Mining does not offer any financial product, collective investment, or promise of returns. The service exclusively consists of mining machine hosting and associated technical operations. Clients remain the owners of their equipment and assume the risks related to mining, including Bitcoin price volatility and changes in network difficulty.
HEVEA Genius is an alternative investment fund structured around Bitcoin, physical gold, and mining. HEVEA Mining is part of this ecosystem and represents its operational division dedicated to Bitcoin mining. The distinction is clear: the fund focuses on wealth investment, while HEVEA Mining focuses exclusively on infrastructure and technical operations.
The service is intended for private clients, companies, and professional structures wishing to operate Bitcoin mining without directly managing technical, energy, and operational constraints. It is suitable for profiles seeking a clear, contractual, and professional solution to host their machines in a secure and controlled environment.
Hosting & Machines
Yes. Mining machines remain the exclusive property of the client. Each ASIC is identified, hosted, and operated within a clear contractual framework. HEVEA Mining does not intervene in the ownership of the equipment and exercises no rights over the machines, beyond the technical operations required for their functioning.
Hosting can be offered with or without machine supply. Clients may send their own ASICs or, if they wish, be assisted in acquiring machines compatible with the infrastructure. This option simplifies logistics and ensures technical consistency from installation.
ASIC models are validated upstream according to precise technical criteria. Energy compatibility, thermal management, and adaptation to liquid cooling are determining factors. This validation ensures stable operations and preserves infrastructure performance.
The minimum requirement is 3 machines. This threshold ensures optimal hosting conditions, efficient technical management, and appropriate operational monitoring. Each project is then reviewed individually based on the client’s profile, objectives, and technical constraints, in order to offer a customized hosting solution.
Energy & Costs
Electricity is billed at a rate of 0.07 USD per kilowatt-hour. This price is clearly communicated from the outset and is one of the core parameters of mining operations. It provides clients with precise visibility on their energy costs.
Yes. The electricity rate is contractually defined. This approach provides cost stability and predictability, regardless of short-term energy market fluctuations. Applicable conditions are detailed in the hosting contract.
No. All costs related to hosting are communicated transparently before any production begins. There are no hidden fees or opaque billing mechanisms. Each cost item is clearly identified.
Billing is based on the actual energy consumption of the machines, measured in kilowatt-hours, to which contractually defined service fees are added. Billing terms are clear and allow for simple and understandable tracking of operating expenses.
Infrastructure & Technology
All our infrastructures are located in the United Arab Emirates. This strategic choice is based on energy stability, the quality of local infrastructures, and a favorable environment for large-scale mining operations. The demanding climate requires specific technical solutions, which we master through proven installations fully adapted to local conditions.
No. The infrastructures rely exclusively on liquid cooling systems of the Hydro type. This technological choice allows better temperature control and avoids the limitations of air cooling, particularly in environments with significant climatic constraints.
Hydro cooling helps maintain stable thermal conditions and ensures continuous machine operation. It reduces overheating risks, limits performance drops, and contributes to extending equipment lifespan, even during periods of intense heat.
Yes. The infrastructures are designed to operate continuously throughout the year. Technical and energy choices prevent interruptions related to climatic conditions and ensure stable and regular mining operations.
Security & Operations
Yes. Hosting sites benefit from security measures adapted to industrial infrastructure. Access is controlled, sensitive areas are protected, and strict operational procedures govern interventions. The objective is to ensure installation integrity and operational continuity.
Yes. Performance monitoring is provided to allow clients to access essential information related to the operation of their machines. This monitoring offers visibility into activity, operation, and the general condition of hosted equipment.
First-level interventions are handled by on-site technical teams. They perform the necessary operations to restore machine functionality, within the scope of services contractually defined.
Coverage conditions and associated responsibilities are specified in the hosting contracts. These terms clearly define the scope of protection applicable to equipment and infrastructures.
Contracts & Processes
Yes. Machine hosting is governed by a formalized contract. This document precisely defines hosting conditions, respective responsibilities, pricing, and operational terms. It serves as the reference framework for the relationship.
The minimum commitment period depends on the selected offer and project type. This duration is clearly stated in the contract prior to production, ensuring full understanding of applicable conditions.
Yes. Service termination is possible according to contractually defined conditions. Termination terms, notice periods, and exit procedures are defined from the outset to ensure clear and unambiguous management.
A verification process may be required depending on the client profile and applicable framework. This approach ensures operational compliance and aligns with a responsible and structured approach to the activity.
Profitability & Risks
No. Bitcoin mining offers no guarantee of profitability. Results depend on several factors, including Bitcoin price, network difficulty, reward evolution, and operating costs. These parameters may vary over time and must be considered before any decision.
We do not make any promises of gains or performance guarantees. However, we provide a profitability calculator available on our website, allowing potential results to be estimated based on adjustable data (hashrate, costs, network difficulty, etc.).
These estimates are provided for indicative purposes only and are based on variable assumptions, with no contractual or speculative nature.
Yes. Halving, which periodically reduces the reward allocated to miners, has a direct impact on mining revenues. This event is part of Bitcoin network structural parameters and must be integrated into any medium- and long-term analysis.
Getting Started
The average commissioning time is approximately three weeks. This timeframe includes project validation, logistics, machine installation, and necessary testing prior to production. It may vary slightly depending on machine quantity and availability.
Yes. Each client benefits from a dedicated point of contact throughout the process. This support covers preparation, installation, commissioning, and ongoing monitoring, ensuring smooth and controlled operations.
Requests are made via the contact form. A confidential project assessment is then conducted to evaluate needs, technical constraints, and the most suitable hosting conditions.